Warranty Coordinator 100%

Every one of us at Stadler is driven by one thing: That people around the world can be mobile - in the best rail vehicles in the world. To continue our global success story, we are looking for committed people like you. You show a willingness to perform and are interested in further developing your skills. You have a flair for manual work and want to develop your passion for rail vehicles with us. Does that sound like you? Then join us! We are looking for

Warranty Coordinator 100%

  • Helsinki (Ilmala), Finland
  • 100%
  • Open-end
Apply now

HOW YOU CAN MAKE AN IMPACT

  • Oversee activities and inspections carried out by the service facility on railway vehicles
  • Maintain customer contact regarding operations and complaints
  • Ensure the accuracy of data entered into the service system by service employees
  • Monitor KPI compliance, including controlled vehicle downtime during complaint handling
  • Initiating and maintaining dialogue with suppliers regarding expected solutions, identified issues, open points, and warranty claims
  • Supervise ECM and service documentation
  • Always following safety protocols and regulations

HOW YOU WILL CONTRIBUTE

  • Ability to work with technical documentation (drawings, electrical diagrams)
  • Strong organizational and teamwork skills
  • Proven leadership experience
  • Completed technical education, e.g., mechatronics technician, electronics technician, industrial mechanic, or similar qualification,
  • Fluent in English and Polish, Finnish is a plus
  • Customer-focused mindset, clear communication and ability to build trust
  • Independent, proactive, goal-oriented and structured working methods and at the same time a team player with high quality standards
  • Ability to collaborate with cross-functional departments
Driven to lead Achieve great things together

OUR PROMISE TO YOU

  • We offer an interesting challenge in a success-oriented company with a strong identity and good development opportunities, both in Finland and internationally
  • Introduction to the commissioning and maintenance of railway rolling stock and participation in project development
  • An independent and valued role within a team of highly skilled professionals, with the chance to grow along with your responsibilities in an ambitious working environment
  • Close cooperation with our internal stakeholders
  • No nonsense! We keep hierarchy to a minimum, we all know each other, we make decisions fast – and we have fun while doing it

YOUR BENEFITS

At Stadler we believe that our employees are our greatest asset and your contributions are valued. That is why we provide:
  • competitive salaries
  • phone benefit
  • lunch benefit
  • bike benefit
  • occupational healthcare

YOUR LOCATION

The location for the position is the maintenance depot in Ilmala, Helsinki. Join our team at Stadler Service Finland Oy. We are part of the Service Division and have locations in Helsinki, Tampere, Oulu and Pieksämäki.

YOUR CONTACT PERSON (BASED IN HELSINKI)

Don't hesitate to contact us if you have any questions. We look forward to receiving your online application in English.

Miriam Vonlanthen
(also Finnish speaking)
HR Generalist
+358 44 745 70 57

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