UK Facilities Planner and Administrator Full time

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Are you passionate about the future of rail transport? Do you want to be part of a team that's shaping the next generation of trains using cutting-edge technology? Look no further! Join us as a UK Facilities Planner and Administrator, responsible for supporting the management of the working environment, services, equipment and processes to support the effective running of SRSUK business premises Our current depot locations are in Cardiff, Glasgow, Liverpool, Leicester, Newcastle and Norwich offering a wide scope of opportunity for someone looking to develop a career in the UK Rail Industry. The successful candidate will be based at Liverpool.

Who we are:

SRSUK is a proud subsidiary of Stadler Rail AG Switzerland. At SRSUK we take pride in delivering high-class services for our modern trains across the UK. Our established presence in passenger rail, combined with our expanding expertise in freight rail, positions us as a leading service supplier in the UK rail industry. We are dedicated to continuous growth and technical innovation, in line with our ambitious business strategy.

Why Join Us:

Innovative Environment: Working in a fast paced, results orientated environment, you will proactively work alongside your team to ensure services are available.

Growth and Development: You will be part of a dynamic company committed to the development of our people, offering opportunities for learning and career development.

Passionate Team: You will manage a dedicated team working diligently to deliver and provide an essential service successfully collaborating with key stakeholders.

Customer-Centric Approach: You will work effectively to ensure the needs and expectations of our service users are supplied with the highest standards of service.

What We're Looking For: We're seeking proactive individuals who align with our company KPI's and values. If you are looking to make a difference and deliver high quality service then we want to hear from you.

Role Overview

Reporting to the UK Head of Facilities, the Facilities Planner & Administrator is responsible for supporting the effective planning, coordination, and administration of facilities and fleet operations across the organisation. Working as part of a busy facilities team, the role ensures the smooth delivery of planned and reactive maintenance, statutory compliance, and contractor performance through strong organisational skills, attention to detail, and the ability to work collaboratively with internal teams and external partners. This position also plays a key role in maintaining structured maintenance programmes, scheduling and tracking work orders, managing CAFM records, and ensuring all compliance documentation is accurate and audit ready. The role also supports the management of soft services, contributing to a safe, well maintained, and high quality working environment aligned with company values and KPIs.

UK Facilities Planner and Administrator Full time

  • Liverpool, United Kingdom
  • Full time
  • Limited
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HOW YOU CAN MAKE AN IMPACT

Planning and Facilities Management Responsibilities

•Support the day to day delivery of facility services and operations.
•Establish, oversee and ensure that any planned preventative maintenance programmes (PPM) are carried out effectively.
•Arrange works with suppliers and contractors, organising planned and reactive support as required.
•Responsible for the statutory compliance of required regulations and ensuring all records are kept up to date and ready for inspection by our clients or any other interested stakeholders.
•Allocate and track work orders for internal teams and contractors.
•Maintain accurate records in CAFM and associated systems.
•Scheduling and coordinating planned maintenance and reactive/corrective/new works requests.
•Track and report on SLAs, KPIs, and contractor performance.
•Support delivery of relevant soft services relating to the aesthetics of the environment reporting faults/issues as appropriate (Cleaning / Maintenance / Redecorations etc)
•Support the successful delivery and management of all facilities related contracts.
•Deputise for the UK Facilities Manager as required.

Fleet & Driver Management Responsibilities

•Support maintaining an up-to-date register of fleet vehicles, including servicing, MOTs, tax, insurance, and lease agreements.
•Monitor vehicle inspections and ensure timely scheduling of maintenance and repairs.
•Support onboarding and vetting of drivers, including license checks and driver training records.
•Support the management of accident/incident reporting and liaise with insurers or relevant parties.
•Coordinate vehicle replacements, disposals, and renewals in line with company policies.

People Responsibilities

•Support day-to-day supervision of staff and contractors in delivery of the facilities maintenance programmes.
•Plan, organise and support providing training for staff and contractors to ensure they provide the highest standard of service possible.
•Develop effective relationships with clients and stakeholders ensuring their satisfaction with service delivery.
•Communicate well and demonstrate a pleasant, polite, efficient, caring and friendly service to staff, clients, contractors and other key stakeholders in all areas of service.
•Support regular monthly meetings with key contractors to maintain a healthy working environment and discuss satisfaction and communication.
•Provide administrative support to other functions within SRSUK as maybe required.

HOW YOU WILL CONTRIBUTE

Experience

•Solid experience in Facilities Management within a professional environment.
•Experience of contractor management (property maintenance, facilities management) in a multi-site commercial property environment.
•The ability to communicate effectively and professionally with colleagues, contractors and key stakeholders.
•Must be Customer Focused, with a strong drive to deliver 5 star Facilities Services
•A minimum of 3-5 years FM experience
•Soft and Hard service facilities contractor management

Skills and Qualifications:

•A professional qualification in property and/or facilities management (IWFM Level 3+) or relevant experience
•Good level of general education educated to 'A' Level as a minimum or equivalent with demonstrable written and numerical skills.
•Proficient in the use of Microsoft office packages including Word, Excel and Outlook.
•An understanding of UK Health & Safety laws and statutory regulations relating to buildings management including all applicable Railway Standards.
•General knowledge/understanding of Health and Safety risks including manual handling, worksite safety, trip and fall hazards.
•Continually strives to improve knowledge, skills and abilities to produce the best results.

Desirable

•A qualification in Health & Safety (NEBOSH, IOSH)

Driven to lead Achieve great things together

YOUR BENEFITS

•Employee Assistance Programme.
•Wellbeing program that supports employees with their physical and mental health.
•Cycle to Work Scheme.
•Company Sick Pay.

JOB SPECIFIC BENEFITS

•Competitive Salary depending on experience
•36 hour working week.
•Salary sacrifice led pension plan that matches employee contributions up to 10% upon successful completion of probation.



YOUR CONTACT PERSON

Don't hesitate to contact us if you have any questions. We look forward to receiving your online application.

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