System Technician - Newcastle 100%

System Technician - Newcastle 100%

  • pie 100%
  • pie Open-end
Stadler has been building trains for over 80 years. Thanks to our innovation, strength, flexibility and reliability, we are a leading manufacturer of rail vehicles today. Around 13,000 employees work at several production and engineering sites and at over 70 service locations in Europe, North America and North Africa.

Stadler Rail Service UK Limited (SRS UK) is a subsidiary of Stadler. SRS UK provides a train maintenance service for a growing number of clients in the UK. In the next few years over 150 new Stadler trains will be joining the UK Rail Network which signifies the start of an exciting future for Stadler in the UK. Our current depot locations are in Cardiff, Glasgow, Liverpool, Newcastle and Norwich offering a wide scope of opportunity for someone looking to develop a career in the UK Rail Industry.

We are looking to recruit a System Technician on a full-time permanent basis at our Newcastle site. The starting salary for this role is £51,937 and once competent will increase to £57,132, inclusive of 20% shift allowance. This role will report into the Fleet Duty Manager/Production Manager and will support the overall production team to successfully deliver an effective maintenance service.

Your Tasks and Responsibilities

Your duties:
Demonstrate leadership, commitment and drive in the implementation of the overall MMA and TSA contract responsibilities ensuring a positive, co-operative and dedicated contribution within all functions for the success of the Maintenance contracts.
Demonstrate a value based behaviour, leading by example and challenging values or behaviours deemed inappropriate
Lead and supervise the production team, providing contractual levels of performance including but not limited to; safety, availability, reliability, comfort and train presentation
Provide robust leadership, supervision and support through a base professional production delivery know-how and competency, people and product safety culture, continual improvement and focussed attitude
Act independently and as part of a wider team, make decisions and set priorities in line with KPI's and values
Supervision of production personnel, visitors and sub-contractors
Work where required from the Nexus Control Room providing support and advice to in service faults and failures
Operate as part of a 24/7 roster
Carry out fault diagnosis, maintenance and repairs; provide technical advice
Carry out maintenance activities, allocate work to support the maintenance plan: planned, corrective, overhaul and extra work
Preparation and installation of modifications to trains in compliance with guidelines and statutory provisions
Competence in reprofiling (wheel lathe) operations
Supervision of personnel to include; Traincare Operatives and VMI, Operations, Electrical, Mechanical, Traincare, and Assistant Technicians
Ensure all tasks are allocated to competent personnel in line with the competence management system.
Support and mentor new starters
Attend performance meetings, internal and external, to ensure correct representation from Stadler
Competence in manual point switching, panel operation, blocking and depot isolation procedures, shunting, overhead crane operation and slinging, use of the component drop, FLT operation and cleaning of assets and components
Competence in train presentation procedures; duty cleans, graffiti removal and window replacements
Support the business ensuring trains are provided as and when required, meeting all criteria for product and people safety, reliability, train presentation in line with environmental legislation. This may include allocating vehicles to specified diagrams as requested by the customer
Respond and support the customer with in service faults and breakdowns leading as a “first response” should the need arise. This may include the requirement to be part of a standby/on call roster
Data input and analysis into electronic management systems utilised by Stadler Rail Service UK
Ensure all documentation associated with fleet maintenance activities are completed accurately: paper and computer based
Support with materials management: stock withdrawals issued to the correct cost code and materials returned for warranty or repair are done so efficiently
Maintain own competencies
Ensure industry, engineering and production best practice are adhered to at all times. Support with the development and implementation of standards and procedures
Tools, equipment, facilities and assets interface, ensuring issues are reported and corrected through regular checks, audits and inspections
Embed a zero harm culture within the production function
Initiate and where authorised implement action to prevent the occurrence of product non-conformities (non-compliance), rail safety and compliance, QHSE incidents, process or system deficiencies.
Responsible for adhering to safety/quality systems and support the implementation by supporting appropriate inspections/checks as required or directed to ensure a safe and reliable product
Assist with the annual identification of risks to complete Risk Assessments and the risk register

What are we looking for?

Qualification or equivalent experience in a Rail and Depot environment
Formal education at least to NVQ Level 4 or equivalent in an appropriate subject manner
Electrical, network / software and mechanical time served or equivalent qualification with suitable shop floor experience
ILM Level 3 Leadership and Management
Proven experience in leading teams and engaging with stakeholders
Ability to work in a demanding environment and make decisions to tight deadlines
Can demonstrate a customer driven attitude focused on quality
Flexible and willing to support colleagues with good inter-personal and communication skills
Proven experience of working in a changing environment and leading that change
Proven ability to understand reports, recommendations and investigations that may have impact to the safe and cost effective production operation and customer operation
Demonstrated ability to contribute to complex discussions with key stakeholders, including with internal functional areas of the business, as well as external agencies
Ability to understand and interpret legislation and standards relating to people and product health and safety
Demonstrate a passion for continual improvement, operational excellence and end user experience
Good level of ICT skill including Microsoft packages
Must have or be willing to become a statutory first aid at work person, fire marshal / fire warden
Competency must be demonstrated in Personal Track Safety (PTS) and Rolling Stock maintenance standards
Medically fit and subject to drugs and alcohol testing both random and “for cause”
Full UK Driving License
May be required to work on a temporary basis at other Stadler or customer locations
Proven extensive experience in an operational transport and production environment with knowledge of Rolling Stock units
Knowledge and experience in advanced Lean, Kaizen, 6S and other modern production techniques
Knowledge and experience in conducting and contributing to complex root cause investigations
Strong knowledge, experience and understanding of risk and safety in the workplace, within a transport environment and from a production perspective
Proven experience of identifying, assessing and mitigating all manner of risks and documenting risk registers to demonstrate compliance and become the basis of safe systems of work
Formal education to NVQ Level 5 or equivalent in an appropriate subject manner


Competent (Band A)
Basic - £47,610
Inclusive of 20% shift allowance £57,132

Qualifying (Band B)
Basic - £43,281
Inclusive of 20% shift allowance - £51,937

20% shift allowance is payable when working a permanent shift rota, including nights.
Standby/On Call allowance of £50 per day, payable to days required for Standby/On Call

I am happy to help

Should you have any questions about the position or recruitment process, please do not hesitate to contact us. Apply Information for applicants

Laura Davison


Our benefits

We care about the health of our employees. That's why we offer company paid membership to a Cash Back health plan with Healthshield. We also offer a Cycle to Work Scheme.

We provide all the tools, hardware and other resources needed to do the job.

The development and growth of our employees is important to us. We offer training and development opportunities through on the job training and career path advancement. Depending on individual and department interests, we offer training and tuition reimbursement.

Salary: £43,281 - £47,610 (basic) plus shift allowance

Where we need you

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