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Role Overview:
We are looking to recruit a System Technician to join the Production team at our Canton depot, reporting to the Technical Team Manager on a 12 month fixed-term basis. Working on the 231 and 756 fleet, you will offer detailed and technical support to the business ensuring up to date information and status is known at all times. You will be responsible for fault finding, liaising with internal and external key stakeholders and performing quality secondary checks for the work of your colleagues demonstrating your expert knowledge to ensure contractual levels of service are met.
Your Tasks and Responsibilities:
• Undertake fault finding and identify the associated repair required.
• Provide support across the business for all condition monitoring and manually monitored systems on the train and its interfaces.
• Perform secondary checks of colleagues' work (four-eyes principle).
• Answer technical questions from colleagues and handle practical questions from clients.
• Provide assistance and technical feedback to the RAMS/Performance Engineer and depot production teams on technical incidents, including Line of Route Technicians as required.
• Identify risks within own scope of work, assess them, and provide options to mitigate or resolve them, ensuring compliance with relevant legislation.
• Review and summarise faults, failures, and actions taken by depot production teams as required by the RAMS/Performance Engineer.
• Mentor and support other members of the production team.
• Produce high-quality reports on all in-service and other defects, both at system and component levels, in the business Maintenance Management System (SRMS or other) and general report writing, whether technical, non-technical, or production related.
• Inform, negotiate, and persuade managers and colleagues to lead and support the development and implementation of improved systems and ways of working across the business.
• Observe all health and safety practices, including maintaining a tidy workplace and properly disposing of substances with a high environmental impact.
• Determine the best order of tasks to be performed in consultation with the (Shift) Production Manager and decide how to work with the available equipment and work instructions/maintenance list, based on knowledge and experience.
• Identify and manage personal effectiveness and development, both technical and non-technical.
• Support other parts of the business by providing technical coaching and/or mentoring, and quality assurance as required.
• The above is not an exhaustive list.
What we are looking for?
• Proficient in modern technical systems, fault-finding techniques, and the ability to read electrical/mechanical schematics.
• Strong understanding of risk and safety in the workplace, especially from a production perspective.
• Extensive engineering experience in rolling stock maintenance and knowledge of maintenance activities for a multi-disciplined transport fleet.
• Experience managing small teams and addressing first-line people management issues.
• Demonstrated ability to solve complex technical problems effectively.
• Passion for continual improvement, including self-improvement and operational excellence.
• Proficiency in system know-how and performance improvement techniques.
• Understanding of health and safety legislation and standards related to production and transport.
• Served a recognised apprenticeship to a minimum City and Guilds/BTEC/NVQ level 3 Mechanical/Electrical bias, HNC/HND desirable.
• Good level of IT proficiency, including Microsoft Office packages.
• Experience in planning and scheduling work effectively within an engineering context.
• Strong customer-driven attitude focused on delivering quality results and supporting team members.
What we can offer you:
• Starting salary of £48,391.84, plus shift entitlement.
• 36 hour working week.
• 30 minute paid meal break
• 237.6 hours annual leave per annum
• Defined contribution pension scheme with Scottish Widows. Auto-enrolment at 4% matched contribution rate with the option to increase up to 10% which remains matched upon completion of probationary period.
• Free life assurance cover at the value of four times basic annual salary
• Employee Assistance Programme
• Cycle to Work Scheme
• Company paid membership of cash back health plan with Healthshield
