HOW YOU CAN MAKE AN IMPACT

­Support and mentor new starters with initial, on the job or enhanced training including assessments
­Lead the set-up and ongoing development of Power BI and other analytical tools for fleet reliability trends, defect patterns, and monitor performance against contractual obligations, including identifying component-level issues
­Develop and maintain dashboards and performance reports for stakeholders, presenting clear, data-driven technical insights alongside actionable improvement plans to support continuous fleet performance improvement
­Act as the SRSUK technical liaison between Stadler & Nexus engineering teams and suppliers/OEMs, ensuring effective stakeholder communication
­Support and manage technical queries and warranty claims, providing clear, timely resolutions and maintaining strong collaborative relationships to support fleet performance and contractual requirements
­Lead 8D investigations into significant failures, repeat defects, and safety-related incidents, applying structured root cause analysis techniques such as 5 Whys, FMEA, and fault tree analysis to identify underlying causes
­Ensure the timely closure of investigations with robust corrective and preventive actions, tracking the effectiveness of these actions to ensure sustained resolution and long-term reliability improvements
­Monitor and analyse fleet performance against contractual KPIs, including KTIN, availability, and technical incidents, ensure compliance with service agreements
­Identify recurring failures, systemic issues, and emerging risks across the Class 555 fleet, using data-driven insights to inform actions and contributing to the development and implementation of reliability improvement initiatives aligned with SRSUK Newcastle's Performance Strategy
­Support the delivery of reliability and availability targets under maintenance and service agreements, working collaboratively with teams to drive continuous improvement and operational performance
­Support the optimisation of maintenance regimes, including revising maintenance timescales and improving maintenance manual content
­Support the introduction and ongoing optimisation of condition-based maintenance approaches to drive improved reliability and operational performance
­Data input and analysis into electronic management systems including SRMS and others utilised by SRSUK
­Ensure all documentation associated with fleet maintenance activities are completed accurately, both paper and computer based
­Maintain own competencies, ensuring any upcoming or overdue are planned and addressed in a timely manner
­Ensuring industry, engineering and production best practice is adhered to at all times.
­Supporting with the development and implementation of standards and procedures in accordance with legal, legislative and moral obligations of Stadler
­Embed a zero harm culture within the production function
­Initiate and where authorised implement action to prevent the occurrence of product non-conformities (non-compliance), rail safety and compliance, QHSE incidents, process deficiencies or system deficiencies in a timely and thorough manner
­Responsible for adhering to safety / quality systems and support the implementation thereof by carrying out appropriate inspections / checks as required or directed including the completion of “in process checks”, “safety tours” and general condition assessments, ensuring work is done safely and to specification, to ensure a safe and reliable product
­Assist with the annual identification and quantification of risks in order to complete Risk Assessments (RA's) and the risk register
­Demonstrate a value based behaviour, setting the example and challenging anything deemed inappropriate
­Proactive and self-driven, with strong ownership of issues through to resolution. Able to work under pressure in operational railway environments
­Ensuring compliance with RSSB, ORR and RAIB standards and updates
­Quality Management system reviews and approvals

HOW YOU WILL CONTRIBUTE

­Qualification or equivalent experience in a Rail, Depot and Engineering environment
­Formal education at least to NVQ Level 4 or equivalent in an appropriate subject manner
­Electrical, network / software and mechanical time served or equivalent qualification with suitable experience
­Strong knowledge of rolling stock systems and experience with modern EMU platforms
­Proven experience leading 8D investigations and structured root cause analysis (5 Whys, FMEA, fault tree analysis)
­Proficiency in Power BI including dashboard development and trend analysis
­Advanced Excel and data handling skills; experience with fleet management or maintenance systems
­Understanding of reliability engineering principles, particularly KTIN and failure trend analysis
­Knowledge of OEM support environments and fleet service contracts
­Ability to diagnose complex, multi-system technical issues
­Flexible and willing to support colleagues with good inter-personal and communication skills
­Proven experience of working in a changing environment and steering that change
­Strong communication skills across technical and non-technical audiences; experience working with customers, suppliers, and internal engineering teams
­Ability to manage technical discussions in a contractual / service environment
­Demonstrated ability to lead complex, difficult and political discussions with key stakeholders, including with internal functional areas of the business, as well as external agencies
­Ability to understand and interpret legislation and standards relating to people and product health and safety
­Risk identification, assessment, mitigating and documenting all manners of risks to demonstrate compliance with relevant legislation and become the basis of safe systems of work
­Demonstrate a passion for continual improvement, operational excellence and end user experience
­Good level of ICT skill including Microsoft packages
­Medically fit and subject to drugs and alcohol testing both random and “for cause”
­Full UK Driving License
­May be required to work on a temporary basis at other Stadler or customer locations