Stadler, the system provider for customer-specific solutions in railway vehicle construction, has sites in Switzerland and internationally. We are a leading manufacturer of rail vehicles.

Stadler Rail Group is a system supplier for customer-specific rail vehicles with manufacturing and service locations in Switzerland and around the world. We are a leading manufacturer of regional and suburban trains, trams, and rack-and-pinion rail vehicles and systems. Stadler has multiple contracts to deliver passenger rail vehicles to customers in the United States. To help fulfill this demand, we are looking to fill the following position in our Salt Lake City facility.

What we offer
We provide an interesting and challenging position in an international, success-oriented company with national and international career opportunities. Extensive training, competitive salary, vacation time, 401K program are some of the great benefits Stadler offers.

NCR & Claims Specialist

Your tasks

The NCR and Claims Specialist is responsible for ensuring that all products meet both internal and external requirements and specifications. In this role, the specialist takes ownership of the negotiations, invoicing, and credit memo creation to suppliers, in order to rectify finances related to non-conformances. The individual participates in continuous improvement and reporting initiatives critical to the daily operations of Procurement and Program Management. This position requires strong attention to detail with reports and internal communication.
  • Monitor the non-conformance process and escalate issues that are not resolved in a timely manner. Drive the recovery of costs to return money to the project budgets.
  • Review of NCRs, reports, and completion of information for billing.
  • Communicate both internally and externally regarding recovery of claim moneys and percentage of recovery. Managing across departments for internal recovery of money to specific projects.
  • Monitor ongoing non-conformances, billing/invoicing, develop Key Performance Indicators (KPIs) and maintain statistics regarding these.
  • Prepare technical reports by collecting and analyzing information.
  • Create and utilize NCRs, NCR Invoices and Credit Memos.
  • Responsibility for negotiation of costs associated with NCR claims.
  • Identify, report and recommend solutions for any NCR invoice recovery issues.
  • Coordinate and work with the Finance department for billing and invoice related topics
  • Assure consistent updates of required reporting
  • Maintain contact with external suppliers to continually ensure timely closure of topics including invoicing, and establishing good relationships.
  • Training new TEC Users and providing support as needed.
  • Ability to think in a systematic manner (across process, business unit and location boundaries) and develop this skill.
  • Able to provide assistance and support in and during the continuous improvement activities
  • Actively pursuing and maintaining accountability with deadlines.
  • Actively following up with other departments in order to achieve satisfactory closure of any given topics.
Your profile
  • 2 years of NCR experience or degree in lieu of experience
  • Interpersonal, negotiation, and communication skills required
  • Must have a professional attitude and able to maintain confidentiality
  • Proficient in MS Suite applications
  • Must be proficient, detail-oriented, and work well under stress
Our offer

We offer an interesting challenge in a success-oriented company with a strong identity and good development opportunities.

Stadler US Employee Benefits Package Includes:

Competitive Pay (yearly performance bonus potential)
Low-cost, comprehensive Medical / Dental / Vision / Rx plans
Health Savings Account with employer contribution
401k with employer match after only 90 days
Generous Paid Time Off / 9 Paid Holidays / Extended Paid Holiday
Tuition Reimbursement / Paid Training / Career Development
Employee Assistance Program
Company-paid Life Insurance
Referral Bonus Program
Overtime Opportunities

Then do not miss the opportunity to advertise yourself. We look forward to receiving your complete online-application.

Stadler US Inc., 5880 W 150 S,
Salt Lake City UT, 84104
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